10427 The Retailer Autumn 2018_Final Draft Pages

I hope data literacy will be a key component of the employee training and education curriculum. For the future, survival of retail businesses

data literacy is the ability to read, work with, analyse and argue with data

5. Breaking down organizational silos Most enterprises employ individuals with enhanced data literacy, however this talent is likely to sit in IT or business intelligence teams, which may be isolated from the rest of the business. Establishing forums for data leaders to answer questions and share their knowledge is critical to upskilling employees at all levels. Whilst the retail industry is all a buzz around technology advancements in Artificial Intelligence, Machine Learning, Augmented Intelligence, Virtual Reality and Robotics, we must not lose sight the significance of ensuring human intuition by being able to read, write and argue with data is just as important. As it is understood that one of the new DNA attributes for a successful future retail CEO is being data-driven, I hope data literacy will be a key component of the employee training and education curriculum. For the future, survival of retail businesses will come down to whether the retail business has a data-driven culture or not. • Survey results: http://www.dataliteracy.info/

Paul Winsor // Paul.Winsor@qlik.com // Qlik.com/retail

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