The Retailer Autumn Edition 2021

Pooling employees allows them to work in multiple stores within the same city.” ‘‘

Pooling store labour goes a long way in creating better quality jobs for your store part-time staff, particularly in off-peak seasons. While part-timers may receive 3 or 4 shifts per week during holiday, they are often reduced to 1 or 2 shifts per week when February comes. Pooling labour across stores offers you an actionable strategy to retain and incentivise your top performers. It’s awin-win. You increase employee retention and tenure and reduce the need for constant hiring and training. The result is a pool of employees who are engaged and knowledgeableworking across your stores. Posting shifts and allowing employees to select a portion of their schedule gives them flexibility and control. These are employer attributes that employ - ees are seeking in today’s workplace. Become an Employer of Choice by incorporating flexibility into your scheduling practices.

Retailers are embracing the evolving role of the store. They are also embracing changes in the customer’s buying journey. Latest trends call for new approaches to planning and measuring labour. With all the recent changes, it’s important to be open to new methods and really challenge the status quo. Stores have changed, and so should the way we plan labour to support this new operation. If you would like to contact StoreForce, please follow this link.

Chris Matichuk

Stores have changed, and so should the way we plan labour to support this new operation.