The Retailer Autumn Edition 2021

THIS ISSUE

THE FUTURE OF RETAIL

DATA & ANALYTICS

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RETAIL UNLOCKED: STRATEGIES FOR A NEW FUTURE Karen Johnson / Barclays

DRIVING THE RECOVERY WITH THE HAND BRAKE ON Martin Blanche / PwC

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6 BEHAVIOURAL TRENDS IMPACTING THE WAY WE’LL SHOP THIS CHRISTMAS Jonny Protheroe & Alistair Rennie / Google

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IN-STORE EXPERIENCE KEY TO BRING SHOPPERS BACK TO PHYSICAL RETAIL Andrew Firth / Ipsos MORI

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IT’S TIME TO TALK ABOUT THE MENOPAUSE Amy Prendergast // Retail Trust

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ON-DEMAND GROCERY: IS THIS THE NEXT RETAIL REVOLUTION? Elliott Goldstein & Aelf Hewitson // The MBS Group

RETAIL FRAUD AND RISK TEAMS MOVE FROM DEFENCE TO OFFENCE Ed Whitehead / Signifyd

TIME FOR STORES TO REACH THEIR PEAK POTENTIAL Candice Ohandjanian / Quadient

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PANDEMIC SUPPLY CHAIN PROBLEMS WON’T BE EASILY FIXED AND MAY CONTINUE Matt Fullard / Noatum Logistics

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FINANCE & PAYMENTS

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OPEN BANKING PAYMENTS CAN TURN REFUNDS INTO REVENUE William McMullan / Trustly

REVISIT AND REVAMP YOUR APPROACH TO RETAIL LABOUR PLANNING Chris Matichuk // StoreForce

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WHAT IF THE CEO ASKS ME... ABOUT ESG-LINKED FINANCING FACILITIES? Sukh Ahark & Edward Colville / RPC

LOOKING BEYOND LOCKDOWN: THE FUTURE OF GB RETAIL Sarah Abu-Amero / Local Data Company

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SUSTAINABILITY

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HOW DIGITAL INNOVATION CAN UNLOCK NEW FRONTIERS FOR SUSTAINABILITY Aaron Shapland / Ciklum

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GREEN CLAIMS CODE: GETTING ENVIRONMENTAL MARKETING RIGHT FOR CONSUMERS Mike Coates / CMA