The Retailer Autumn Edition 2022

APPROXIMATELY 28% of ecommerce revenue IS LOSTannuallyto first partyabuse.

Howto prepare for CE3.0 Using Order InsightTM, you’ll be able to identify and share that data rapidly once a customer starts a dispute, and hopefully stop it in its tracks. You’ll need to ensure that you have the technology, such as device fingerprinting, and solutions in place to collect all the relevant CE3.0 data elements. Find out more about Accertify’s Device product and how it can help prevent First Party Abuse by analyzing devices and associated identities transacting across digital channels via mobile applications (InMobile) and mobile and desktop browsers (InBrowser).

“Dealing with increasing levels of first party mis-use is an additional challenge which merchants simply don’t need,” says Ronan LeMestre, Director Client Success, EMEA at Accertify. “It’s our hope that CE3.0 will encourage more measures by card providers to combat first party abuse – and tip the dispute balance back in favour of merchants.”

Ronan LeMestre rlemestre@accertify.com

Sources: 1. 11 April 2018, The many faces of friendly fraud, The Paypers https://thepaypers.com/expert-opinion/the-many-faces-of-friendly-fraud/772709 2. 11 April 2018, The many faces of friendly fraud, The Paypers https://thepaypers.com/expert-opinion/the-many-faces-of-friendly-fraud/772709 3. July 2022 PYMNTS Merchants Walk Fine Line Policing $90B of Promotions Abuse https://www.pymnts.com/pymnts-post/fraud-prevention/2022/ merchants-walk-fine-line-policing-90b-of-promotions-abuse/?c=first-party-fraud 4. Javelin Survey 2021 – Merchant Chargebacks: Building Brand Value by Optimizing Efficiencies 5. Visa Report - Dispute Management Guidelines for Visa Merchants p28 https:/ usa.visa.com/dam/VCOM/download/merchants/chargeback-management-guidelines-for-visa-merchants. pdf?_ga=2.71268304.1314781512.1656355862-1391327161.1656090370 6. Visa Report - Dispute Management Guidelines for Visa Merchants. Definition of compelling evidence (see Section 5, Defining Compelling Evidence) https://usa.visa.com/dam/VCOM/download/mer chants/chargeback-management-guidelines-for-visa-merchants.pdf?_ga=2.71268304.1314781512.1656355862-1391327161.1656090370 7. Visa Report - Dispute Management Guidelines for Visa Merchants. Page 54-55, section 4. https://usa.visa.com/dam/VCOM/download/merchants/chargeback-management-guidelines-for-visa-mer chants.pdf?_ga=2.71268304.1314781512.1656355862-1391327161.1656090370 8. 8. Visa Report - Evolution of compelling evidence https://usa.visa.com/content/dam/VCOM/regional/na/us/support-legal/documents/evolution-of-compelling-evidence-external-faqs.pd