The Retailer SUMMER 16_v7

a note from rebecca

Welcome to the Summer issue of The Retailer!

In this issue we are focusing on cyber-crime, a threat that is increasingly becoming a major concern for retailers.

At the BRC, we are constantly keeping abreast of major risks and concerns, and with crime now going online, millions of Brits each year are having their personal data hacked. This is increasingly affecting businesses as well, with many people calling it the ‘invisible war’. With a rapid change in the way we live, with life now online, we also have to respond to these changing threats quickly. At the BRC, we are working on research and advice to counter this threat, which is discussed in our feature article by Hugo Rosemont, our Policy Advisor on Security, Risk and Safety. We also have several articles from Associate members that hone in on this issue, and analyse it from various standpoints. It has been said that there are only two types of companies: those that have been hacked and those that will be. Bearing this in mind, our aim is to help make online safer for businesses, making people aware of what measures they can take to protect themselves. Also in this issue, we have a range of pieces from members concerning the role of technology, customer based topics, and other retail news. We hope you like our new look and feel and find this issue to be an engaging read, bringing you relevant news from the retail sector.

retailer | summer 2016 | 3

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