The Retailer SUMMER 16_v7
this issue
06 News from the BRC
Boost for budgets as food prices fall
06 EUROPEAN MARKET INCREASINGLY IMPORTANT FOR BRAND BRITAIN
07
WHAT YOU CAN EXPECT AT THIS YEAR’S ANNUAL RETAIL INDUSTRY DINNER // Afiri Beredugo, BRC Fight brexit uncertainty by getting on with business as usual // Helen Dickinson, BRC
08
09 BRC and GlassGuard renew their partnership to offer safer lighting for the food industry // Afiri Beredugo, BRC
10 CUSTOMER FOCUS
Retailers Ignore Consumer Demands for Ethical Brands at Their Peril // Frank Woods, NFU MUTUAL
12 Five transformational themes emerging from the USA Customer Experience Leaders // Craig Ryder, KPMG Nunwood
14 HOW TO CASH IN ON THE INTERNATIONAL ONLINE SALES BOOM // Simon Moran, PayPal UK
16
Segmentation – A Vital Tool in Serving Your Digital Customers Profitably // Jason Shorrock, JDA SOFTWARE TECHNOLOGY Big Data, Smartphones and Next Gen Retail // Kevin Jenkins, Visa Europe
18
20
The Dawn of Post-modern Retailing // Mark Thornton, Maginus Software Solutions
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