The Retailer Summer 2018_FA_20.07

this issue

03

News from the BRC The Government needs to support retail through its transformation // Helen Dickinson, BRC

28

The Internet is Turning Stores into Stories // Dr Tim Denison, Ipsos Retail Performance

30 Artificial intelligence - how is this impacting the retail sector? // Francesca Hubbard, Michelmores

06 BRC – KPMG RETAIL SALES MONITOR June 2018 Beers, barbeques and big screen TVs lift June sales

32

The insidious damage done by discounting // Richard Perks, MINTEL

06

BRC – NIELSEN SHOP PRICE INDEX – JUNE 2018

08 Creative destruction: retail - warehousing Employment trade-off // Dr Liliana Danila

34

Howto tackle the rise in violent crime // Frank Woods, NFU Mutual

36 Gender pay gap reporting ‘explosive’ but positive? // Paul Gillen, Pinsent Masons

10 Managing the growing risks to the supply chain // DAN FOX, A on

38 22’000 global shoppers tell us What, Why,Where and How

12 Customer experience and cyber security: gaining board alignment // Richard Holmes, CGI UK 14 Rediscovering Productivity Through Attention Management // Maura Thomas, CrossKnowledge 16 Trend Watch: London’s Emerging Retail and Leisure Opportunities // Justin Taylor, Cushman & Wakefield 18 Effectively Managing Your Supply Chain Now and in the Future // Chloe Forster, DLA Piper | Jared Green, DLA Piper

they plan to spend their money // Jac Windsor, Retail Partner

40 Strategic and risk considerations for retail success // Sukhjeeven Nat, Santander Corporate & Commercial

42

Future proofing retail destinations // Diane Wehrle, Springboard

44 NMW: What is the true cost of your uniform policy? // Gwynneth Tan, Shoosmiths 46 Packaging insights: Managing data to drive change // Elizabeth Minshall, Valpak 48 Advanced in-store technology vital to retail success // James Pepper, Vista Retail Support

20 Agility is the answer to consumer driven demand –

but how can we achieve it? // CRAIG MOORE, DP WORLD

50

The true cost of dedicated tobacco kiosks // Robin Tombs, YOTI

22 Are you setting yourself up for IFRS 16 success? // Jon W Wallis, Grant Thornton

54 Retail Services Directory

24 Retailers and suppliers adopt a common language for product data // JIM DICKSON, GS1 UK

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26

Curating ‘insta-worthy’ retail destinations // Mark Bourgeois, HAMMERSON

4 | SUMMER 2018 |

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