The Retailer Summer 2018_FA_20.07
this issue
03
News from the BRC The Government needs to support retail through its transformation // Helen Dickinson, BRC
28
The Internet is Turning Stores into Stories // Dr Tim Denison, Ipsos Retail Performance
30 Artificial intelligence - how is this impacting the retail sector? // Francesca Hubbard, Michelmores
06 BRC – KPMG RETAIL SALES MONITOR June 2018 Beers, barbeques and big screen TVs lift June sales
32
The insidious damage done by discounting // Richard Perks, MINTEL
06
BRC – NIELSEN SHOP PRICE INDEX – JUNE 2018
08 Creative destruction: retail - warehousing Employment trade-off // Dr Liliana Danila
34
Howto tackle the rise in violent crime // Frank Woods, NFU Mutual
36 Gender pay gap reporting ‘explosive’ but positive? // Paul Gillen, Pinsent Masons
10 Managing the growing risks to the supply chain // DAN FOX, A on
38 22’000 global shoppers tell us What, Why,Where and How
12 Customer experience and cyber security: gaining board alignment // Richard Holmes, CGI UK 14 Rediscovering Productivity Through Attention Management // Maura Thomas, CrossKnowledge 16 Trend Watch: London’s Emerging Retail and Leisure Opportunities // Justin Taylor, Cushman & Wakefield 18 Effectively Managing Your Supply Chain Now and in the Future // Chloe Forster, DLA Piper | Jared Green, DLA Piper
they plan to spend their money // Jac Windsor, Retail Partner
40 Strategic and risk considerations for retail success // Sukhjeeven Nat, Santander Corporate & Commercial
42
Future proofing retail destinations // Diane Wehrle, Springboard
44 NMW: What is the true cost of your uniform policy? // Gwynneth Tan, Shoosmiths 46 Packaging insights: Managing data to drive change // Elizabeth Minshall, Valpak 48 Advanced in-store technology vital to retail success // James Pepper, Vista Retail Support
20 Agility is the answer to consumer driven demand –
but how can we achieve it? // CRAIG MOORE, DP WORLD
50
The true cost of dedicated tobacco kiosks // Robin Tombs, YOTI
22 Are you setting yourself up for IFRS 16 success? // Jon W Wallis, Grant Thornton
54 Retail Services Directory
24 Retailers and suppliers adopt a common language for product data // JIM DICKSON, GS1 UK
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26
Curating ‘insta-worthy’ retail destinations // Mark Bourgeois, HAMMERSON
4 | SUMMER 2018 |
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