The Retailer Summer Edition 2021

THE RE TA I L ER

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NEWS FROM THE BRC

THE RETAILER DIGITAL HUB

Catch up and discover the latest podcasts, webinars, blogs and digtal content from the BRC

How has the Brexit trade deal affected e-commerce? PODCAST Following the turn of the newyear, we’ve seen the UK and the EU embark on a new chapter in their trading relationship. With a host of new rules and regulations in effect (and many more still to come) experts from the BRC and Deloitte sat down for a look at the impact on E-commerce, the future of digital trade, and the major changes on the way for UK retailers. Listen here

The store of the future (is here!) VIEW ON DEMAND

Digital has fundamentally altered consumer expectations across all touchpoints, including the role of physical stores, and the Covid-19 pandemic has also accelerated the overall shift towards digital technologies. Find out the digital store technologies that you need to adapt to improve both customer experiences and store operations. Watch on demand

Navigating new consumer priorities post-pandemic PODCAST

In this podcast from the BRC andAlixPartners, we’re looking at the ways in the reopening might mirror the consumer behaviours that have developed out of the pandemic. Will the popularity of online stick, especially as customers become more comfortablewith the health aspects of shopping in store? We also look at the prominence of ethical consumers in the research, and how retailers need to respond in a genuine way. Listen here

The future consumer series – Session 2 VIEW ON DEMAND

Join the BRC and EYas we explore the very latest in research into the future consumer. Together, we’ve created the quarterly BRC/EY Future Consumer Index to help retail leaders understand and track emerging consumer behaviours and sentiment around the world. The webinar explores consumers attitudes towards sustainability. Are the current trends temporary reactions to changing circumstances or a more fundamen- tal shift, and how knowledge and action varies by demographic. Watch on demand